Legal
Privacy Policy
Last updated: September 2026
Overview
JSW Insights (referred to as "JSW Insights," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. This policy applies to information collected when you visit jswinsights.com, contact us, or request a consultation.
Information We Collect
We collect information you provide directly, such as your name, company, email address, and phone number when you submit a contact form, request a consultation, or correspond with us. We may also collect limited technical information automatically, such as your browser type, referring pages, and general usage data, to help us maintain and improve the site.
How We Use Information
We use the information we collect to respond to inquiries, schedule consultations, deliver our consulting services, communicate with you about engagements, and improve our website and offerings. We do not sell your personal information to third parties.
Client Engagements
During a consulting engagement, we may receive sensitive business and people-related information. The handling of that information is governed by the terms of our engagement agreement, which includes confidentiality provisions. This website policy does not replace those engagement-specific terms.
Third-Party Services
We may use trusted third-party tools for scheduling, email, and analytics. These providers process limited data on our behalf and are expected to handle it in accordance with their own privacy practices. We encourage you to review their policies.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described here, comply with legal obligations, and resolve disputes. Inquiries and consultation requests are retained for a reasonable period to support follow-up and recordkeeping.
Your Choices
You may request access to, correction of, or deletion of the personal information you have shared with us. You can also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.
Security
We take reasonable measures to protect personal information using appropriate technical and organizational safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for business use. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the date below. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact James Wheaton at james@jswinsights.com or 201-693-1804.